Responder console · work under your token, not your name.
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How the responder console works

  1. Sign in with the token you received at init — never your name.
  2. Load the triage queue to see the cases your team is routed. Compartmentation means you only see your slice.
  3. Route a case by its code to the right team when it isn't yours to work.
  4. Open a case to read it and reply to the reporter. Use Quick exit (top right) any time you need to leave fast.
Sign in

Your responder token

Paste the token you received at init. No one sees the full picture alone — you only see what your team is routed.

Triage queue

Work a case

System status