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How the responder console works
- Sign in with the token you received at init — never your name.
- Load the triage queue to see the cases your team is routed. Compartmentation means you only see your slice.
- Route a case by its code to the right team when it isn't yours to work.
- Open a case to read it and reply to the reporter. Use Quick exit (top right) any time you need to leave fast.